You must ask one of your organisation's verified contacts to add you to our Help Centre. A verified contact is a person your organisation has nominated to represent them to us. You may also know them as an account holder, application owner or application administrator.
When your request is approved, we'll email you an invitation to sign up for an account. You'll have three days to accept the invitation before it expires. If it expires, you can reset your password and log in.
Once you've logged in, you can create and track the progress of your support requests.
I'm a verified contact. How do I add people to the Help Center?
Contact your Customer Success Manager (CSM) with the names, email addresses and contact numbers of the people you want added. If you don't know who your CSM is, you can raise a ticket or email our support team instead.